Your satisfaction is important to us, if for any reason, you are not satisfied with your purchase, please CONTACT US.
For hygienic and health purposes, panties, swimwear or undergarments or any other related items are not refundable or exchangeable.
For all other items returns are accepted providing you have a genuine reason.
We do not accept returns because you have changed your mind or did not fully read the item description. Returned items must be in the original packaging. Postage and handling charges (in both directions) are not refundable.
Although we are selling these with ‘FREE Postage’, we do pay a cost based on the weight of the item and this will not be included in refunds.
Change of mind will also incur a 20% restocking fee.
Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don’t match description.